Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Recover Sent Emails After Co-Worker Deleted Account and Program?

courtneyomg
courtneyomg
more options

Here's the problem:

My boss was having trouble with Outlook so we temporarily switched to Thunderbird until the problem was fixed. Now that it's fixed, my co-worker decided to delete both my Boss' account AND the program. My boss REALLY needs those emails he sent through Thunderbird back because of a job "you never said that/I never got that email" dispute, but they're not on the email server (Verizon).

I read that his computer may possibly have those files still stored on the computer even after my co-worker uninstalled the program but I do know where to find them.

Thank you so much in advance.

PS - one more question: why doesn't Thunderbird sync ALL folders with the Verizon server so this doesn't happen and there's a copy of all emails sent through Thunderbird on the server?

Here's the problem: My boss was having trouble with Outlook so we temporarily switched to Thunderbird until the problem was fixed. Now that it's fixed, my co-worker decided to delete both my Boss' account AND the program. My boss REALLY needs those emails he sent through Thunderbird back because of a job "you never said that/I never got that email" dispute, but they're not on the email server (Verizon). I read that his computer may possibly have those files still stored on the computer even after my co-worker uninstalled the program but I do know where to find them. Thank you so much in advance. PS - one more question: why doesn't Thunderbird sync ALL folders with the Verizon server so this doesn't happen and there's a copy of all emails sent through Thunderbird on the server?

Bewerkt door courtneyomg op

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

The relationship between data in Thunderbird and data on the server is determined by whether the account is set up as a POP account (download inbox only) or an IMAP account (sync significant folders). But, too late to research/change that at this point.

Look up Recuva or similar software ASAP: the fewer touches to the hard drive have occurred, the better the chances of recovery.

https://www.piriform.com/recuva

Bewerkt door jscher2000 - Support Volunteer op