Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox can't connect, while IE does.

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van guigs

jimklid
jimklid
more options

Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!!

Thanks in Advance, Jim

Hello Everyone, After testing a classroom management application, I applied through it a block internet policy but after I disabled it, Firefox can't connect. I' ve established that when the website entered at the address page exists it loads for just a moment but when it pings it, it suddenly stops loading. However, when I enter a random address, one that doesn't exist, it loads until displaying the "server not found" error as it doesn't exist!! Please help!!! Thanks in Advance, Jim

Alle antwoorden (1)

guigs
guigs
more options

Hi Jim, Thank you for your question. I understand that when browsing in Firefox after using a third party app to block internet connections that Firefox can no longer make a connection. I am happy to help.

Please first consider these troubleshooting steps:

Second, if it happens in all browsers please also troubleshoot the operating system connection settings: here