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Sent folder does not receive email sent, has emptyed itself, trash folder the same...

  • 4 antwoorden
  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van Willie Suter

Willie Suter
Willie Suter
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Some sub-folders are shaded in grey, not high-lit as folders that are okay, in working order. Sent an email to myself, There is no evidence in Sent-folder that I did so. After I deleted message, it does not show up in Trash folder. What is the problem, how to fix these issues?

Some sub-folders are shaded in grey, not high-lit as folders that are okay, in working order. Sent an email to myself, There is no evidence in Sent-folder that I did so. After I deleted message, it does not show up in Trash folder. What is the problem, how to fix these issues?

Alle antwoorden (4)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

Willie Suter
Willie Suter Vraageigenaar
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christ1 said

What is your anti-virus software?

McAfee - probably not the culprit since the problem is new[er], all was well before.

christ1
christ1
  • Top 25 Contributor
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McAfee almost certainly is the culprit. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

Willie Suter
Willie Suter Vraageigenaar
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Good information, thanks. Will work via McAfee to clean up the mess. Good day.