Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Black and white spots

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

I have a strange problem. It is best described by the attached picture. These spots appear only in Mozilla, nowhere else. They come in many situations, for example when I change a tab, or maximise mozilla or try to type the website. Possibility that they come is like 30% on every click.

I have a strange problem. It is best described by the attached picture. These spots appear only in Mozilla, nowhere else. They come in many situations, for example when I change a tab, or maximise mozilla or try to type the website. Possibility that they come is like 30% on every click.

Alle antwoorden (3)

more options

Hi, please update your Shockwave to Version 12.2.9.199 from 12.2.8.198 https://get.adobe.com/shockwave/ Update your Flash https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only> Check other plug-ins here : https://www.mozilla.org/en-US/plugincheck/ Prob need to update your VLC also a pull down on the button to download gives choice of 32 or 64bit https://www.videolan.org/vlc/ version 226 is latest. A new version of Java was released last week http://java.com

Clear your cash, temp folders and cookies if can afford to loose them all. Then see who it runs.

Previous solutions have been to : https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Since plug-ins are out of date : https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration You can try to disable hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" 

Please let us know if this solved your issue or if need further assistance.

more options

Note that this is likely a problem with hardware acceleration.