Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I lost a month of Thunderbird e-mails on my computer. from 10.2-11.7

  • 3 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van christ1

kalamburb
kalamburb
more options

I tried to look at my e-mails and I noticed at 10.2-11.7 all e-mails are indexed but without content - no text no attachment (or attachment index is present but it points and opens another attachment). From time to time I compress e-mails and there was a moment Thunderbird crashed (it seems on 10.2).

Any knowledge about such trouble. Best regards.

K.

I tried to look at my e-mails and I noticed at 10.2-11.7 all e-mails are indexed but without content - no text no attachment (or attachment index is present but it points and opens another attachment). From time to time I compress e-mails and there was a moment Thunderbird crashed (it seems on 10.2). Any knowledge about such trouble. Best regards. K.

Alle antwoorden (3)

christ1
christ1
  • Top 25 Contributor
more options
Any knowledge about such trouble.

I'm not sure what exactly your question is. If the messages are gone you can rebuild the global database, so that those messages won't show up in search results anymore. https://support.mozilla.org/kb/rebuilding-global-database

kalamburb
kalamburb Vraageigenaar
more options

Thank you for the response. I wanted to, well, get back the messages - their content. I want to rebuild the global database and that I save these messages and that index is well pointed. For the moment I only have index without content - blank window for message... Best regards! K.

christ1
christ1
  • Top 25 Contributor
more options

Check this article for clues why your messages got lost. http://kb.mozillazine.org/Disappearing_mail

Beyond that your best bet would be to restore the lost messages from a backup. Did you create a backup of your Thunderbird profile folder prior to the incident?