Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Scrolling on FF for Android works sporadically.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 13 weergaven
  • Laatste antwoord van aniket73

aniket73
aniket73
more options

Sometimes when i go to a webpage I'm able to scroll just fine. At other times it works after a delay; the delay length is random. Then at other times I'm not able to scroll at all. Im going to the same web pages, i.e. amazon, google search results, and other pages that are static. I have a Galaxy S7 running Android 8.0. I'm running FF 65.0.1.

I love FF but this issue makes firefox very annoying to use and at times unusable

Sometimes when i go to a webpage I'm able to scroll just fine. At other times it works after a delay; the delay length is random. Then at other times I'm not able to scroll at all. Im going to the same web pages, i.e. amazon, google search results, and other pages that are static. I have a Galaxy S7 running Android 8.0. I'm running FF 65.0.1. I love FF but this issue makes firefox very annoying to use and at times unusable

Bewerkt door aniket73 op

Alle antwoorden (2)

hellosct1
hellosct1
more options

Hi,

I think we should check if your android, applications, firefox are all up to date then you can clear the browser cache so that everything works again

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data

thank's

aniket73
aniket73 Vraageigenaar
more options

I currently have FF 65.0.1, which according to the Google Play Store is the latest version. I had already tried clearing the cache, offline website data and synced tabs before I posted the question. I've tried this several times, and continue to do so. Sometimes scrolling starts to work, and other times it doesn't. I've even tried clearing the cache and restarting FF with sporadic results.

Bewerkt door aniket73 op