We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

account locked

more options

"The confirmation email we sent to josfabulous@gmail.com was returned and we’ve locked your account to protect your Firefox data."

Im trying to unlock my account, so that i can try syncing

"The confirmation email we sent to josfabulous@gmail.com was returned and we’ve locked your account to protect your Firefox data." Im trying to unlock my account, so that i can try syncing

Alle antwoorden (1)

more options

Google has been having some outages. The Gmail server may be rejecting messages to your account from the Firefox Account server, or server response may be very intermittent.

I suggest waiting until we hear more from the Firefox Accounts team on whether they can do something on the back end for all Gmail users affected by lockouts (once Gmail is fully back to normal). Until then, sorry!