We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

FF 3.6.3 crashes when I am tryingto save WordPress new Menus

  • 4 antwoorden
  • 0 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van user66338

more options

When I am on the backend off my WordPress Blog and trying to save the new Version 3.0, As soon as I click to save the menu FF 3.6.3 just sits there and does nothing, and when I look at Task Manager it is running at CPU: 50% Memory is around 500,000k at worst.

URL of affected sites

http://www.hugh-fraser.co.uk/wp-admin/nav-menus.php

When I am on the backend off my WordPress Blog and trying to save the new Version 3.0, As soon as I click to save the menu FF 3.6.3 just sits there and does nothing, and when I look at Task Manager it is running at CPU: 50% Memory is around 500,000k at worst. == URL of affected sites == http://www.hugh-fraser.co.uk/wp-admin/nav-menus.php

Alle antwoorden (4)

more options

Hello Hugh Fraser,

please get me a Firefox crash report ID (a report ID normally starts with bp-) by following the instructions mentioned in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer

more options

Hi Tobbi, Sorry, While reading the article I found out that FF hangs but it doesn't crash out right.

Sorry for the confusion. Hugh

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options

Hi cor-el, What ever has been the problem has been all my adds are enabled, may have been a extention that what not install properly or something but all is ok for now, back to a happy chappy :)

Hugh