Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

updated to Version 3.6.13 but when i open my browser it still says that I need to updatewont update in English

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van TonyE

flamedamper
flamedamper
more options

I updated to latest version but after closing my browser an re opening a warning comes up saying i need to update as im no longer protected from virus

I updated to latest version but after closing my browser an re opening a warning comes up saying i need to update as im no longer protected from virus

Alle antwoorden (1)

TonyE
TonyE
  • Moderator
more options

Your user agent string (identifies the version of Firefox) is indicating that you have Firefox 3.0.11. Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser