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With Firefox 4 I can't print a shipping label off the post office's website (click 'n ship) like I used to with Firefox 3

  • 3 antwoorden
  • 19 hebben dit probleem
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  • Laatste antwoord van ocbrandy

mary29
mary29
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I go through all the steps to print out a shipping label when I am on the post office's website for click 'n ship, but the website won't communicate with my printer (when I am in firefox 4). So I switched back to Firefox 3 and have no problems. This happened before in the beta version and I had to switch back to Firefox 3, so I was happy to switch again to Firefox 4 when the completed version came out, but the problem came up again and after all the steps were done to complete the shipping label and I hit the print label button, my printer connection window never popped up so that I could click on it to command my printer to print the label. I am a registered user of click 'n ship on www.usps.com

I go through all the steps to print out a shipping label when I am on the post office's website for click 'n ship, but the website won't communicate with my printer (when I am in firefox 4). So I switched back to Firefox 3 and have no problems. This happened before in the beta version and I had to switch back to Firefox 3, so I was happy to switch again to Firefox 4 when the completed version came out, but the problem came up again and after all the steps were done to complete the shipping label and I hit the print label button, my printer connection window never popped up so that I could click on it to command my printer to print the label. I am a registered user of click 'n ship on www.usps.com

Bewerkt door mary29 op

Gekozen oplossing

After waiting forever to talk to some jerk at USPS Click and Ship help, he told me it's an Adobe issue. I didn't ask why it just started happening, but I too just updated to Foxfire 4 recently, it must have something to do with it.

Open your Adobe reader... under programs...mine is called Adobe Reader X

Go to "Edit" in top left...click "Properties"...

Uncheck "display PDF in browser",

Then restart your computer for it to take effect. I am so thankful it worked!

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Alle antwoorden (3)

ocbrandy
ocbrandy
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Gekozen oplossing

After waiting forever to talk to some jerk at USPS Click and Ship help, he told me it's an Adobe issue. I didn't ask why it just started happening, but I too just updated to Foxfire 4 recently, it must have something to do with it.

Open your Adobe reader... under programs...mine is called Adobe Reader X

Go to "Edit" in top left...click "Properties"...

Uncheck "display PDF in browser",

Then restart your computer for it to take effect. I am so thankful it worked!

Bewerkt door ocbrandy op

mary29
mary29 Vraageigenaar
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Thank you ocbrandy.

I found the box titled "display PDF in browser" under "Preferences", there was no "Properties", opened preferences, then opened "internet".

First open Programs. Find Adobe X, open it. Click on the edit button, find "Preferences", click to open, see the list on the left & click on "internet" to find the box "display PDF in browser". Uncheck the box. Restart your computer for it to take effect.

Bewerkt door mary29 op

ocbrandy
ocbrandy
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My bad Mary! Sorry, I should have walked back through it when I posted :) I'm glad it helped though.