Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I have AVG anti-virus but updates always fail.

  • 4 antwoorden
  • 4 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van the-edmeister

more options

I have the 2011 AVG Free anti-virus, but when I try to update it the update always fails.

I have the 2011 AVG Free anti-virus, but when I try to update it the update always fails.

Alle antwoorden (4)

more options

We don't make AVG, so other than interactions between AVG and Firefox, we can't really give any advice, but AVG's knowledge base at http://free.avg.com/us-en/faq#tba6 gives some information about how to fix problems updating.

You can also find the AVG support forums from that link, which is the best place to ask questions about AVG.

more options

OK, thanks.

more options

AVG tell me to check my settings to make sure they are not being filtered out or blocked by a firewall. How do I do this?

more options

Basic instructions for the most popular firewalls are here. The instructions are related to Firefox, so none will be an exact fix for AVG updates. You might be better off seeking support from a forum for your particular firewall.
http://support.mozilla.com/en-US/kb/Firewalls