We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot log in to my email vial Firefox but I can via Internet Explorer, I recently upgraded to Firefox 5, I get my email vial Qwest/Myqwest/mycentury. sjssjs@q.com

  • 1 antwoord
  • 2 hebben dit probleem
  • 18 weergaven
  • Laatste antwoord van finitarry

sjssjs@q.com
sjssjs@q.com
more options

In order to log into my email addresses I log onto http://www.mycenturylink.com/, I click on “log in”. I enter my email address and my password and log in. I then open my email page and from there open my individual emails. This works under Internet Explorer. Under Firefox when I try to “log in” I am usually sent back to a blank log in page. Occasionally I am permitted to login and the page opens showing that I have email. When I try to access my email page I am kicked back to a blank log in page. I have uninstalled and reinstalled Firefox 5.

In order to log into my email addresses I log onto http://www.mycenturylink.com/, I click on “log in”. I enter my email address and my password and log in. I then open my email page and from there open my individual emails. This works under Internet Explorer. Under Firefox when I try to “log in” I am usually sent back to a blank log in page. Occasionally I am permitted to login and the page opens showing that I have email. When I try to access my email page I am kicked back to a blank log in page. I have uninstalled and reinstalled Firefox 5.

Alle antwoorden (1)

finitarry
finitarry
more options

Have you checked to see if Firefox is deleting cookies on exit? That would mean that you would have to log in again every time you want to use a mail or forum site. Look in Options > Privacy and click the Settings button for "Clear history when Firefox closes". If that is not the problem, you might want to check your profile.