Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

i started up firefox and i am missing my bookmarks and theres nothing to recover

  • 5 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Bratin

more options

i uninstalled aurora just because i wasn't really using it i was still using firefox then after the uninstall i started up firefox i got sent to the fire fox start page all the bookmarks are gone so i tried to recover it but theres no files to recover it

i uninstalled aurora just because i wasn't really using it i was still using firefox then after the uninstall i started up firefox i got sent to the fire fox start page all the bookmarks are gone so i tried to recover it but theres no files to recover it

Gekozen oplossing

Did you remove personal data when you uninstalled Aurora?

If you select that then all profile folders will be removed, so you lose all your personal data unless you have a backup.

Dit antwoord in context lezen 👍 1

Alle antwoorden (5)

more options
more options

Gekozen oplossing

Did you remove personal data when you uninstalled Aurora?

If you select that then all profile folders will be removed, so you lose all your personal data unless you have a backup.

more options

im guessing that's what happened but it never gave me an option

more options

Maybe you can recover some data with the Recuva program.

more options

I've done that too. When uninstalling it I told it to remove all bookmarks, etc. I went to Firefox again and the same thing happened to me. I'd guess that "Cor-el" is right.