Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

No Sound in YouTube Videos in FireFox

  • 4 antwoorden
  • 5 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van Opcode

more options

I've been fighting Firefox for the last 6 weeks or so, trying to get it to play YT videos. First, it wouldn't play them at all, until I disabled Realplayer. Then, it played fine for almost 2 weeks, but then it stopped playing sound. All the videos are muted on YouTube, and I cannot unmute them. Other browsers have no problem playing YT videos, and FF can play videos from other sites.

I've gone through all the troubleshooting steps I can find. I've scoured my computer to remove every vestige of Adobe Flash and Adobe Air, then re-installed. I deleted my FF cookies and cache. I still don't have sound in YT.

I'm using Firefox 14.0.1 on Windows 7 (64) with 8 GB RAM.

I've been fighting Firefox for the last 6 weeks or so, trying to get it to play YT videos. First, it wouldn't play them at all, until I disabled Realplayer. Then, it played fine for almost 2 weeks, but then it stopped playing sound. All the videos are muted on YouTube, and I cannot unmute them. Other browsers have no problem playing YT videos, and FF can play videos from other sites. I've gone through all the troubleshooting steps I can find. I've scoured my computer to remove every vestige of Adobe Flash and Adobe Air, then re-installed. I deleted my FF cookies and cache. I still don't have sound in YT. I'm using Firefox 14.0.1 on Windows 7 (64) with 8 GB RAM.

Gekozen oplossing

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings **Remove a specific domain: Local Storage Settings by site **Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

Dit antwoord in context lezen 👍 2

Alle antwoorden (4)

more options

Gekozen oplossing

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings **Remove a specific domain: Local Storage Settings by site **Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

That didn't work. I deleted all websites, but I still cannot play YT sound.

Bewerkt door Opcode op

more options

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.

more options

Odd; I just clicked on a YT link my Dad sent me in email. Sound is working. I don't know why it is working now; I didn't do anything.