We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I'm having problems & you won't help me.

  • 3 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van cor-el

djhalpin
djhalpin
more options

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

I made the mistake of upgrading to firefox 21 from 20. Now every time I start firefox , it checks for plugin compatibility and then when it does start, it opens 2 tabs. One is my home page and the other is the page congratulating me for upgrading and wants me to sign up for crap I don't want. Also, I have to check the box to block popups every time I start firefox.

Gekozen oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Dit antwoord in context lezen 👍 3

Alle antwoorden (3)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Gekozen oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

djhalpin
djhalpin Vraageigenaar
more options

That solved the problem. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also these articles for some suggestions:

Firefox supports multiple home pages separated by '|' symbols.

If you do not keep changes after a restart then see: