Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My firefox is not browsing,i think my aniti virus has blocked it. help

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van Ed

baigzara
baigzara
more options

i use sophos anti virus and i think it has blocked firfox because it wont browse. when i open firefox it says problem loading page. my laptop is connected to the internet as my internet explorer works. please help.

i use sophos anti virus and i think it has blocked firfox because it wont browse. when i open firefox it says problem loading page. my laptop is connected to the internet as my internet explorer works. please help.

Alle antwoorden (1)

Ed
Ed
more options

Hello,

You will need to go into the Sophos settings and find the list of blocked applications. Then remove Firefox from that list.

I don't have Sophos installed on my machine so I can't give specific instructions. You may find some more useful information in the article below but again there are not specific instructions for Sophos.

Configure firewalls so that Firefox can access the Internet

If you need specific help for Sophos then I would recommend contacting their support department.

I hope that helps.

Bewerkt door Ed op