Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Lost my e-mail account from a virus and had to get a new one now I need to change it on my firefox account

  • 1 antwoord
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van the-edmeister

more options

I tried to retrieve my name and password but it is being sent to my old address and I can not get it. I got a new computer and need to recover my bookmarks.

I have forgot my old account information to sign in with.i used my old e-mail and it did not work.
I tried to retrieve my name and password but it is being sent to my old address and I can not get it. I got a new computer and need to recover my bookmarks. I have forgot my old account information to sign in with.i used my old e-mail and it did not work.

Alle antwoorden (1)

more options

Do you still have your old PC? If so, is it usable - are you able to open Firefox?

For Firefox Sync ?
https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information