Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot access FF 28.0 from dock or finder

  • 3 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van LHEROT

LHEROT
LHEROT
more options

If I close the Firefox window and then try to get back by clicking on the dock icon I get error message:" Server not found. Firefox can't find the server at herot.com>." I can get to Firefox only through a link from someone (anyone)'s e-mail link to a web site. . Then FF 28.0 opens. Once open I can use the icon on the dock, but if I close the FF window I'm back where I was. This is after years of success with Firefox. 

I'm using a MacBook Pro, OS X 10.7.5.     Latest update was 3/30/14.    About Firefox says I have the latest update.    Thunderbird is OK.      All else is OK.

I am reluctant to reset as I am worried that I will lose it totally.

If I close the Firefox window and then try to get back by clicking on the dock icon I get error message:" Server not found. Firefox can't find the server at herot.com>." I can get to Firefox only through a link from someone (anyone)'s e-mail link to a web site. . Then FF 28.0 opens. Once open I can use the icon on the dock, but if I close the FF window I'm back where I was. This is after years of success with Firefox. I'm using a MacBook Pro, OS X 10.7.5. Latest update was 3/30/14. About Firefox says I have the latest update. Thunderbird is OK. All else is OK. I am reluctant to reset as I am worried that I will lose it totally.

Gekozen oplossing

Hi LHEROT, Is your homepage herot.com? Can you please provide a screenshot of the error message? Is it on the webpage or in an event box?

If the server cannot be found and it is indeed your homepage:

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

Moses
Moses
  • Moderator
more options

I can't even access herot.com myself. The site is completely down.

If Firefox doesn't open, you can use the Safe Mode option to see if one of your extensions is causing Firefox to fail starting up

  • Windows: Hold the SHIFT key while double clicking the Firefox icon on your Desktop
  • OS X: Hold the OPTION key while clicking the Firefox icon in your Dock or Applications folder
  • Linux: Run the following command in the Terminal (CTRL + ALT + T) firefox -safe-mode

If Firefox opens up, then it's most likely one of your extensions misbehaving. You can enable your add-ons back on by one until you find the conflicting extension.

guigs
guigs
more options

Gekozen oplossing

Hi LHEROT, Is your homepage herot.com? Can you please provide a screenshot of the error message? Is it on the webpage or in an event box?

If the server cannot be found and it is indeed your homepage:

LHEROT
LHEROT Vraageigenaar
more options

Duh. Alll is well now. I returned to my original home page and am back to normal. Don't know how it changed to my server, but it did. If anyone else has this problem try this: Go to Firefox if you can. Open a page you want to use as your home page. Then click on Firefox--preferences-general-show my home page-use current page. No thing to it!