Please provide a screenshot of that "drop down menu".

See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

I have not a clue what you are on about,please put your answer in language a layman can understand,

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

norrisj said

I have not a clue what you are on about,please put your answer in language a layman can understand,

Show me a picture of what you are talking about. I have no idea what your start page is, nor do I know what "drop down" appears when Firefox opens.