Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync Products

  • 1 svar
  • 1 har dette problemet
  • 5 views
  • Siste svar av FredMcD

more options

Hi,

I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, when I enter to sync my personal email with my work email, it says, 'Account Already Exists'. Yes, it exists since it is mine!

How do I get this fixed?

Regards, Alexandre

Hi, I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, when I enter to sync my personal email with my work email, it says, 'Account Already Exists'. Yes, it exists since it is mine! How do I get this fixed? Regards, Alexandre

All Replies (1)

more options

When joining a sync account, you need to use the same e-mail and password.

Note that all selected data is shared. There is no master.