Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Unable to Log into Netflix with Firefox

  • 3 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av TechHorse

ga57burden
ga57burden
more options

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

All Replies (3)

-elison-
-elison-
more options

Hello! You can try to disable the Enhanced Tracking Protection

To disable this: Open the website that you're having trouble with>Click the shield icon on the left of the address bar> Click the toggle button next to the "Enhanced Tracking Protection is ON for this site"> Try logging in again to see if it was fixed

ga57burden
ga57burden Eieren av spørsmålet
more options

Thank you for the quick reply, but this did not solve the problem.

TechHorse
TechHorse
more options

ga57burden, Have you tried clearing all Netflix site data from Firefox? Either via the "Cookies and Site Data" section in settings, or by finding Netflix in the history library then right-clicking and choosing "Forget About This Site"? Be aware the latter method will also delete any Netflix bookmarks and saved logins. You might wish to backup your Firefox profile first just in case something goes wrong. But removing all Netflix data might help if it is corrupted site data that is the issue.