Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send email with certain attachments

  • 4 svar
  • 0 har dette problemet
  • 2 views
  • Siste svar av sfhowes

more options

The shop I work at use Mitchell 1 manager to email our customer estimates and now one of our 3 computers does this and we can't email from it. Mitchell says it's not on there end but thunderbird is the problem and Firefox/Mozilla offer no support system except the community.

The shop I work at use Mitchell 1 manager to email our customer estimates and now one of our 3 computers does this and we can't email from it. Mitchell says it's not on there end but thunderbird is the problem and Firefox/Mozilla offer no support system except the community.
Attached screenshots

All Replies (4)

more options

Are you trying to send email with TB but initiated by Mitchell1? For this to happen, the sending app (M1) must be of the same bit-type as TB, e.g. if M1 is a 32-bit app, TB must also be 32-bit. TB might have been switched to 64-bit in a recent update. Check M1 and TB (Help/About TB), and if you need the 32-bit version, it can be downloaded here.

more options

They both say 64 but. Yes I'm initiating from M1 and it's using TB.

more options

Another pic

Endret av RYECKARD

more options

Is this problem with TB/M1 on a Windows or Linux PC? The connection might work on Windows, but will probably not work in Linux (MAPI vs. SimpleMAPI).