Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access particular URL

more options

When I try to access https://myaccount.breezeline.com/, Firefox pulls up a blank page. I can access it on Google Chrome (which I don't like at all). I've tried clearing the cache, updating. The techs at Breezeline didn't know what to do aside from using Chrome. Any suggestions?

When I try to access https://myaccount.breezeline.com/, Firefox pulls up a blank page. I can access it on Google Chrome (which I don't like at all). I've tried clearing the cache, updating. The techs at Breezeline didn't know what to do aside from using Chrome. Any suggestions?

Endret av user162809024544742831042024107045067776493

Valgt løsning

mcs1148 said

I'll open in troubleshoot mode any time I want to access that site.

Troubleshoot Mode is not meant to be used like that, you should disable Ghostery or whatever extensions is causing the problem instead.

Les dette svaret i sammenhengen 👍 0

All Replies (8)

more options

Same for me, but let's see what happens in Troubleshoot Mode.

more options

I had to turn off Ghostery for the site to work. see screenshot

Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

more options

jonzn4SUSE said

Same for me, but let's see what happens in Troubleshoot Mode.

That did it! Thank you!

Now I can get rid of Chrome- I'll open in troubleshoot mode any time I want to access that site. Much better than having to use Chrome! Thanks so much

Endret av user162809024544742831042024107045067776493

more options

Valgt løsning

mcs1148 said

I'll open in troubleshoot mode any time I want to access that site.

Troubleshoot Mode is not meant to be used like that, you should disable Ghostery or whatever extensions is causing the problem instead.

more options

Troubleshoot Mode is not meant to be used like that, you should disable Ghostery or whatever extensions is causing the problem instead.

I've tried turning off my VPN, starting Firefox in safe mode; opening a private window, clearing the cache. None works except opening in troubleshoot mode. Suggestions?

more options

If you want to get detailed, you can look at all the things Ghostery is blocking and try to determine which item(s) is causing the issue and allow it to block the others.

more options

jonzn4SUSE said

If you want to get detailed, you can look at all the things Ghostery is blocking and try to determine which item(s) is causing the issue and allow it to block the others.

I don't use Ghostery but I figured out it's DuckDuckGo that was blocking it. Thanks so much!!

more options

zeroknight said

mcs1148 said

I'll open in troubleshoot mode any time I want to access that site.

Troubleshoot Mode is not meant to be used like that, you should disable Ghostery or whatever extensions is causing the problem instead.

I figured out it's DuckDuckGo that was blocking it. Thanks so much!!