Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Does Firefox 3.6 fully support Identity Safe in Norton Internet Security 2010?

Nikki56
Nikki56
more options

I would like to know if FF 3.6 now supports the Identity Safe toolbar and logins feature of Norton Internet Security 2010? The last time I tried to update to the latest version of FF, I lost my Norton toolbar and all access to my Identity Safe and saved logins. I was forced to go back to the older version of FF in order to restore this feature.

I'd like to update to 3.6, but not at the expense of losing all my logins again. Likewise, the FF login/pw feature doesn't consistently prompt for new logins, and doesn't always fill in already saved ones, so I am relying heavily on Norton for this function.

TIA!

I would like to know if FF 3.6 now supports the Identity Safe toolbar and logins feature of Norton Internet Security 2010? The last time I tried to update to the latest version of FF, I lost my Norton toolbar and all access to my Identity Safe and saved logins. I was forced to go back to the older version of FF in order to restore this feature. I'd like to update to 3.6, but not at the expense of losing all my logins again. Likewise, the FF login/pw feature doesn't consistently prompt for new logins, and doesn't always fill in already saved ones, so I am relying heavily on Norton for this function. TIA!

Endret av Nikki56

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

It is up to Norton to "support" Firefox, not the other way around. AFAIK, Norton fixed the Identity Safe addon for Firefox 3.6 back in late February or March, but that fix version was tied to the version of Norton that was installed. Many users had to update their Norton installation to the latest version at that time.

For specifics you might want to check with Norton support.