I can't start Firefox.
I get a message that I must reboot since Firefox was upgraded, but when you reboot and try and start firefox, you get the same message again. How do I solve this problem?
I get a message that I must reboot since Firefox was upgraded, but when you reboot and try and start firefox, you get the same message again. How do I solve this problem?
All Replies (1)
Hi g.mearns-
It sounds like it would be a good idea to uninstall, and then download the latest version of Firefox by following these steps:
- Get the latest version: http://www.mozilla.org/en-US/firefox/new/
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version.
- Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
I hope this helps!