Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

i just installed a new hp 8500 office jet. i can print from adobe, explorer, one note but not from a mozilla page.does anyone know how to fix this ? my 8500 worked just fine with mozilla

  • 2 svar
  • 1 har dette problemet
  • 3 views
  • Siste svar av cindylido

cindylido
cindylido
more options

My printer is an HP 8600 OFFICE JET. I cannot print anything when using mozilla. when i'm using explorer and i go to yahoo or yahoo finance or any other website print my stock portfolios, email, etc. but i can't do that when i'm in mozilla. I didn't have that problem with my HP OFFICE JET 8500. HP support hasn't been able to resolve the issue.

My printer is an HP 8600 OFFICE JET. I cannot print anything when using mozilla. when i'm using explorer and i go to yahoo or yahoo finance or any other website print my stock portfolios, email, etc. but i can't do that when i'm in mozilla. I didn't have that problem with my HP OFFICE JET 8500. HP support hasn't been able to resolve the issue.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Does that printer appear in the "Printer -> Name" drop-down and can you select it?

See the screenshot below ...

cindylido
cindylido Eieren av spørsmålet
more options

yes, i checked that but doesn't get me anywhere. any other advice will really be appreciated ! thanks !