Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Website says my Firefox is not up to date so I cannot access my account information.

  • 1 svar
  • 1 har dette problemet
  • 14 views
  • Siste svar av ideato

more options

I am trying to access my account information on Capital One 360 and that site give me the following error: "Your current web browser [Firefox 3.5] is no longer supported by Capital One 360. Until you update it, you won't be able to access your account(s) online." When I check on my current version via the Help, About Firefox tabs it says it is up to date and is version 23.0.1. Please advise what I need to do to be able to access this site. I would rather not have to switch browsers. Thank you.

I am trying to access my account information on Capital One 360 and that site give me the following error: "Your current web browser [Firefox 3.5] is no longer supported by Capital One 360. Until you update it, you won't be able to access your account(s) online." When I check on my current version via the Help, About Firefox tabs it says it is up to date and is version 23.0.1. Please advise what I need to do to be able to access this site. I would rather not have to switch browsers. Thank you.

All Replies (1)

more options