Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all my emails disappear immediately after being downloaded from server. What can I do to find them.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av christ1

more options

I have used TB for several years. Recently I have experienced the problem of all new emails disappearing immediately after being downloaded. The inbox shows a number of new new emails. When I click on the inbox all the emails are gone and the number also is gone. I have several subfolders where I stored emails. They are also empty. I downloaded a new copy of TB but got the same results. I can go to the server (Comcast) and see the emails before they are downloaded. How can I regain the ability to successfully download and retain emails in TB?

I have used TB for several years. Recently I have experienced the problem of all new emails disappearing immediately after being downloaded. The inbox shows a number of new new emails. When I click on the inbox all the emails are gone and the number also is gone. I have several subfolders where I stored emails. They are also empty. I downloaded a new copy of TB but got the same results. I can go to the server (Comcast) and see the emails before they are downloaded. How can I regain the ability to successfully download and retain emails in TB?

All Replies (1)