We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I can send emails through Thunderbird but canNOT receive. I'll have get your answer through webmail.

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od Matt

hjui
hjui
more options

LOOK!! To test, I sent a short email to myself to see if Thunderbird would receive it. It didn't, but the Dodo webmail picked it up. I'm sorry, but I can't be more explicit t4han that.

LOOK!! To test, I sent a short email to myself to see if Thunderbird would receive it. It didn't, but the Dodo webmail picked it up. I'm sorry, but I can't be more explicit t4han that.

Wszystkie odpowiedzi (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?


Please post back with this information and any other questions you might have.