Mozilla Relay is experiencing issues with call and text delivery. We’re working on a fix. Check Mozilla Status for updates.

Avatar for Username

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Wątek został zarchiwizowany. Jeśli potrzebujesz pomocy, zadaj nowe pytanie.

I have lost the codes and the authentication app PLEASE HELP

  • 5 odpowiedzi
  • 1 osoba ma ten problem
  • 2 wyświetlenia
  • Ostatnia odpowiedź od next

petrelliandrea200+
petrelliandrea200+
more options

I have lost the codes and the authentication app I have both the email and the password but I cannot log in as I do not have the codes and I cannot pass the authenticator verification. If the account cannot be recovered is there a way to have the account deleted so that it can be recreated? PLEASE HELP

I have lost the codes and the authentication app I have both the email and the password but I cannot log in as I do not have the codes and I cannot pass the authenticator verification. If the account cannot be recovered is there a way to have the account deleted so that it can be recreated? '''PLEASE HELP'''

Wszystkie odpowiedzi (5)

next
next
  • Moderator
  • Top 10 Contributor
more options

Di quale account stai parlando? In ogni caso non credo che ci sia modo

petrelliandrea200+
petrelliandrea200+ Zadający pytanie
more options

Parlo del mio vecchio account speravo almeno nella cancellazione.

next
next
  • Moderator
  • Top 10 Contributor
more options

Account Firefox? Leggi qui: https://support.mozilla.org/it/kb/problemi-con-account-firefox#w_password-smarrita-o-dimenticata-come-impostare-una-nuova-password

petrelliandrea200+
petrelliandrea200+ Zadający pytanie
more options

Ho letto, purtroppo non avendo i codici di recupero sono tagliato fuori. Non c'è un email di supporto tecnico ?

next
next
  • Moderator
  • Top 10 Contributor
more options

Apri una discussione sul forum di Mozilla Italia -> https://forum.mozillaitalia.org/ Li sono presenti anche alcuni amministratori. Tuttavia non credo possano fare molto in questo caso, ci sono dei criteri di sicurezza che non possono essere aggirati per quel che so.