Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Have tried unsuccessfully to download v.3.6.7 update several times and each time "connecting to update server" never completes.

  • 1 odpowiedź
  • 2 osoby mają ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od cor-el

more options

When attempting to download v.3.6.7 update: a window appears - Software Update In the window beneath the words Downloading the update... a bar shows a moving pattern beneath which are the words Connecting to the update server... However the pattern in the bar never stops moving so I assume the process has not been completed.

When attempting to download v.3.6.7 update: a window appears - Software Update In the window beneath the words Downloading the update... a bar shows a moving pattern beneath which are the words Connecting to the update server... However the pattern in the bar never stops moving so I assume the process has not been completed.

Wszystkie odpowiedzi (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.