Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

can't get rid of an address in subject line search - comes up every time i log in

  • 4 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od tahoedreamer

more options

Every time I log into Mozilla to do a search - an previous address that I did a search on "1234 Broadway" - pops ups and I can't get rid of it. Very annoying.

Also - every time i do a new search some ad pops up and I have to go back and resend.  This is a new thing - it used to just take me straight to what I was search for.  Its so annoying I use Yahoo instead.
Every time I log into Mozilla to do a search - an previous address that I did a search on "1234 Broadway" - pops ups and I can't get rid of it. Very annoying. Also - every time i do a new search some ad pops up and I have to go back and resend. This is a new thing - it used to just take me straight to what I was search for. Its so annoying I use Yahoo instead.

Wybrane rozwiązanie

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Przeczytaj tę odpowiedź w całym kontekście 👍 1

Wszystkie odpowiedzi (4)

more options

Wybrane rozwiązanie

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Thank you so much for you help! I have Hitman Pro on my computer but I guess it still needed to be reset. I did that and everything is fine now. I really appreciate it - and your reply was so quick!!!

more options

Thank you so much for you help! I have Hitman Pro on my computer but I guess it still needed to be reset. I did that and everything is fine now. I really appreciate it - and your reply was so quick!!!

I put my thank you on the wrong responder - sorry! your's was the one that helped me!