We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My daughter's laptop cannot connect to the internet using Internet Explorer (although it shows that it is connected); can I get somehow get Firefox for it??

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

The laptop won't connect to the internet using Internet Explorer, but you can see that it is connected. I've been told that there has been a problem with IE so I'd like to load Firefox but can't if I can't get on the internet; Is there any solution to this? I even connected the laptop directly to our modem using an internet cable. All other devices used in our house - my laptop, phones, an ipad have no problems connecting.

The laptop won't connect to the internet using Internet Explorer, but you can see that it is connected. I've been told that there has been a problem with IE so I'd like to load Firefox but can't if I can't get on the internet; Is there any solution to this? I even connected the laptop directly to our modem using an internet cable. All other devices used in our house - my laptop, phones, an ipad have no problems connecting.

Todas as respostas (1)

more options

Check your firewall settings. Make sure that everything you want to access the web is set to Allow.