Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My printer can print online documents such as emails and boarding passes from IE but not Firefox

more options

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

Solução escolhida

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

Ler esta resposta 👍 1

Todas as respostas (3)

more options

Solução escolhida

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

more options

Thanks for the reply. Problem solved! Under devices and printers, the correct printer was always shown as the default option - the is, it was the only one for which there was a circled check mark. BUT when I opened printer dialogue box (as you suggested), for some reason another, incorrect printer was shown. I've now corrected that. Thanks for the help!

more options

you are welcome. if that solved your problem you can mark it as the answer :)