Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't connect to Gmail account with dots in the name: "joe.blow@gmail.com"

  • 3 respostas
  • 7 têm este problema
  • 3 visualizações
  • Última resposta de markpricepdx

more options

I have a Gmail account with dots in the name, a la joe.blow@gmail.com. I don't know that the dots are the reason T-Bird can't connect to this account, but I've successfully connected to a personal Gmail account that doesn't have dots in the name as well as a business account and a Yahoo account.

So T-Bird's working. It can find the recommended IMAP/POP configurations for Gmail, no prob, but when I click "Done," invariably I get an error that the username or password is invalid. Both are fine and work when logging in to Gmail and setting up an IMAP account in Outlook. The only difference I can see between this and my other Gmail account is the dots. But if the dots are fine, what else should I check? Thanks!

I have a Gmail account with dots in the name, a la joe.blow@gmail.com. I don't know that the dots are the reason T-Bird can't connect to this account, but I've successfully connected to a personal Gmail account that doesn't have dots in the name as well as a business account and a Yahoo account. So T-Bird's working. It can find the recommended IMAP/POP configurations for Gmail, no prob, but when I click "Done," invariably I get an error that the username or password is invalid. Both are fine and work when logging in to Gmail and setting up an IMAP account in Outlook. The only difference I can see between this and my other Gmail account is the dots. But if the dots are fine, what else should I check? Thanks!

Solução escolhida

I have a gmail account with dots in the name and it is working fine here.

Are you using two factor authentication? using the outlook password in Thunderbird will not work with application passwords.

Ler esta resposta 👍 4

Todas as respostas (3)

more options

Solução escolhida

I have a gmail account with dots in the name and it is working fine here.

Are you using two factor authentication? using the outlook password in Thunderbird will not work with application passwords.

more options

markpricepdx did you resolve this issue?

more options

My apologies for not getting back to you, but yes, shutting off two-factor authentication took care of it. Thanks!