Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will only work for approx 2 min, will not open new tabs, will not start in safe mode, will not respond to any refresh or other commands.

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de FredMcD

more options

So, I tried clicking Firefox. Simple enough. Tried opening a new tab. Firefox crashes. I tried refreshing/restarting. Firefox crashes. I tried opening Safe Mode. Firefox not responding. Tried clicking on the URL bar, bookmarks, or anything in the awesome bar. Firefox not responding. I tried restarting the computer. I tried reconnecting to the internet. I have tried everything from going in and removing the parent block to restarting Firefox with add-ons disabled.

At this point, I am ready to just uninstall it, but I cannot access my bookmarks list and there are a few specific links I need. If I cannot leave the main page, does anyone have any suggestions for what I should do? Is there anywhere else where the bookmarked pages might be saved?

Thank you.

So, I tried clicking Firefox. Simple enough. Tried opening a new tab. Firefox crashes. I tried refreshing/restarting. Firefox crashes. I tried opening Safe Mode. Firefox not responding. Tried clicking on the URL bar, bookmarks, or anything in the awesome bar. Firefox not responding. I tried restarting the computer. I tried reconnecting to the internet. I have tried everything from going in and removing the parent block to restarting Firefox with add-ons disabled. At this point, I am ready to just uninstall it, but I cannot access my bookmarks list and there are a few specific links I need. If I cannot leave the main page, does anyone have any suggestions for what I should do? Is there anywhere else where the bookmarked pages might be saved? Thank you.

Todas as respostas (1)

more options

What is your computer system, and what Firefox are you using?

Start your Computer in safe mode. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;
Free Online Encyclopedia