Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Chandan_Baba

more options

When I click on the icon to open Firefox, I get an error message. "Firefox.exe has encountered a error and needs to close. We are sorry for any inconvenience this has caused". I have downloaded a new fresh copy and it still says that. Please help!

When I click on the icon to open Firefox, I get an error message. "Firefox.exe has encountered a error and needs to close. We are sorry for any inconvenience this has caused". I have downloaded a new fresh copy and it still says that. Please help!

Todas as respostas (1)

more options

It looks like firefox is already running in background ,so open task manager and check in the processes tab. if any instance of firefox is running,then close it down and run it again.

next is to try with Safe Mode and see whether it runs or not ? Also Make a new profile [ http://mzl.la/1BAQGnB] and see if the crash stops.

Moreover you can scan programs with a good malware scanner .