We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I get rid of my "extra" junk mail folder?

  • 3 respostas
  • 2 têm este problema
  • 21 visualizações
  • Última resposta de Matt

more options

My original junk mail folder works very well but after an update I have also another junk mail folder where Thunderbird puts some emails and marks them [Suspected spam]emailheadline. These emails cannot be marked as non junk email and the folder can't be removed. If i move them to the inbox they keep their "suspected spam" classification. Very annoying.

My original junk mail folder works very well but after an update I have also another junk mail folder where Thunderbird puts some emails and marks them [Suspected spam]emailheadline. These emails cannot be marked as non junk email and the folder can't be removed. If i move them to the inbox they keep their "suspected spam" classification. Very annoying.

Todas as respostas (3)

more options

If you are seeing the word spam attached to the message then Thunderbird is not doing this. Thunderbird uses the word Junk to be different from the antispam and antivirus software processes. Your provider might also do spam filtering especially if you are seeing a new folder with the word spam attached.

more options

Thanks, I'll look into that.

more options

That sounds like spamassassin. they use the subject label [suspected spam] Either your running the program or your mail provider is.