Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

after closing laptop, t-bird no longer shows text when I open an email. CAUSE: unknown - problem solved itself

  • 2 respostas
  • 3 têm este problema
  • 3 visualizações
  • Última resposta de Len

more options

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc?

more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem

latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc? more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

Alterado por Wayne Mery em

Solução escolhida

My system is working fine now, even before the update to 38.2.0. Thanks for the help.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Please update to versoin 38.2.0 and post your rsults

more options

Solução escolhida

My system is working fine now, even before the update to 38.2.0. Thanks for the help.