We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Is there any body out there ? I have sent multiple crash reports and asked for help as thunderbird has messed up , and I need to talk to someone about resto

  • 2 respostas
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de Wayne Mery

kengillett
kengillett
more options

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program.

Inappropriate language removed. Un-formatted text fixed

Thunderbird is not working , It only opens in 'sandbox"-avast and it creates multiple entries of the one email, mostly it won't let me send because it doesn't recognize my out going server . There is a lot of data in my account that I would like to save , otherwise I would download a better email program. ''Inappropriate language removed. Un-formatted text fixed''

Alterado por Andrew em

Todas as respostas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

M y guess is another case of avast crippling Thunderbird.

Here is what we know about Avast. https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Note - crash reports typically do not get responses. They as for your email address so they can get in touch with you if THEY want to, not the other way around. (the wording is fairly clear on that point)