We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

синхронизация

  • 1 resposta
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de cor-el

more options

Reinstall Windows. Established MFF. He went with his account. Synchronization partial, some remember passwords and bookmarks do not, no.

Reinstall Windows. Established MFF. He went with his account. Synchronization partial, some remember passwords and bookmarks do not, no.

Todas as respostas (1)

more options

Is your question about restoring data via Sync after you have reinstalled Windows?

Note that Sync isn't designed to be used as a backup device, but merely to sync data between multiple devices. It is not guaranteed that you can restore data from the Sync server in case of problems with your OS or because you otherwise lost data. Requesting a new password because you forgot it or changing the password for the Firefox Sync account will wipe all data stored on the Sync server and you won't be able to retrieve data that was stored previously. Best is always to backup your personal data locally to be sure to be able to recover from issues.

You can check if you have a "C:\Windows.old" folder with personal data from the previously installed Windows version.

  • C:\Windows.old\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.