Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Text not showing properly- series of capital "A" in boxes...Help

  • 2 respostas
  • 1 tem este problema
  • 6 visualizações
  • Última resposta de cor-el

more options

I have not been able to use Firefox since Friday afternoon... attached are screenshots of what I get ... Please help... I have restarted Firefox/ my computer/reset Firefox... I'm using Safari to check email but all my tabs and saves are with you...thanks, Mary

I have not been able to use Firefox since Friday afternoon... attached are screenshots of what I get ... Please help... I have restarted Firefox/ my computer/reset Firefox... I'm using Safari to check email but all my tabs and saves are with you...thanks, Mary
Capturas de tela anexadas

Todas as respostas (2)

more options

Please update your Flash to current version released this date as it could be causing issues : https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

Try https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

and last resort is https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

more options

We have seen cases where a box with all '?' or all 'A' is displayed that might be related to using a Last Resort font that displays all the glyphs with one same character.

You can set this pref to 1 on the about:config page.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.