Running Windows 10 and Outlook 2010. Cannot connect hyperlinks in email after uninstalling Firefox ver. 57. Getting operation canceled message.Contact administr
Firefox was having problems and I noticed in my programs list that both version 57.0 and 57.0.2 were installed. I uninstalled 57.0 and rebooted. Now I have a problem with Outlook 2010. I cannot open the hyperlinks in my mail messages. I get the following message: "This operation has been canceled due to restrictions in the computer. Please contact your system administrator." I did not have this problem prior to uninstalling Firefox version 57.0. I tried making Edge my default browser, however that did not work. Can you help me? Please send reply to kentimm1@icloud.com. Thank you.
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They are hooked together when that happens and need to uninstall both.
uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.