Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

entire organization unable to connect to email server

  • 1 resposta
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de amyhughes

more options

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email.

Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working.

I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked).

I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously.

I have no idea where to look. Any suggestions?

Users at one site all report that they are not receiving email, and they receive a timeout trying to send email. Their internet connection is fine. I am able to install Thunderbird on a server at their location, set up an account and read and send email. All of the workstation email accounts simultaneously stopped working. I can remotely control some of these machines, and on the one I tried, they were not asked for a password when they started thunderbird (they normally are asked). I verified that the server settings are correct for the machine I connected to, though that was not a promising approach as all workstations stopped working simultaneously. I have no idea where to look. Any suggestions?

Solução escolhida

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

And just like that, it started working again.

I'm going to mark this as resolved, but if anyone wants to suggest a reason this might happen I'd be grateful.

Alterado por amyhughes em