Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't download anything

  • 4 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

When I download from any site I get a failed download every time, and when I try to download addons I get Download failed. Please check your connection. Restarting in safe mode makes no difference (don't have any addons yet anyway as I can't download them!) Version 75.0 fresh install on a computer, set to default, no trouble with Edge Chrome etc. Problem started as soon as I first fired it up. Thanks in advance

When I download from any site I get a failed download every time, and when I try to download addons I get Download failed. Please check your connection. Restarting in safe mode makes no difference (don't have any addons yet anyway as I can't download them!) Version 75.0 fresh install on a computer, set to default, no trouble with Edge Chrome etc. Problem started as soon as I first fired it up. Thanks in advance

Solução escolhida

Thanks for the help, turned out the registry was corrupted and I ended up reinstalling Windows which solved all the problems I was having including with Firefox.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

Start your Computer in safe mode with network support. Then start Firefox. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

I have the exact problem, all the ok/ save files/ etc bottons for downloads are greyed out. I try refresh, re-install etc, does not work. I even try to download the firefox 76, but the save files for installer exe files is greyed out. This is only happened with firefox. No problem when using Edge, Chrome. Please help

more options

Solução escolhida

Thanks for the help, turned out the registry was corrupted and I ended up reinstalling Windows which solved all the problems I was having including with Firefox.

more options

tbone
That was very good work. Well Done.

lr16789
Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?