Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I keep getting the same email over and over again from 5/9 and am receiving no new emails.

  • 1 resposta
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de sfhowes

coltfan89130
coltfan89130
more options

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.
Capturas de tela anexadas

Todas as respostas (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Open the account in webmail and delete the offending message, and empty Trash and Spam/Bulk.

https://support.mozilla.org/en-US/questions/1158670