We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

" This pdf document might not be displayed correctly " - Blank text in PDF files

more options

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right.

Back to Chrome, I guess...

How is this still a thing? Chrome can open any PDF file correctly. Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly". Why? Why do I, with Firefox, need a 3rd party PDF reader? I shouldn't have to. Even Microsoft Edge gets this right. Back to Chrome, I guess...

Todas as respostas (2)

more options

Can you provide the steps and the site to replicate the issue? It works for me. see screenshot Can you also update your browser.

more options

Vomitur said

Any PDF file I open in Firefox shows the text as blank spaces, and I get the message "This pdf document might not be displayed correctly".

Every single PDF from everywhere you've tested?

The pdf.js viewer used in Firefox renders the PDF as one HTML canvas per page. To provide for searchability, it positions a layer of transparent text in front of the canvas. If Firefox is displaying the graphical elements of the PDF but not the text, I wonder whether there might be a font problem on your Firefox?