Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

problem with accessing a couple of web sites including aaa.com Want to update Firefox browser

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I would like to do an update of Firefox Browser. I've been unable to log in to websites, such as my bank, for which I have been able to access. Strange but I could log in, then for about a week I couldn't log in to bank site via my Icon shortcut. Then it began working again under the original icon. I was forced to use google during this time, which has worked. I prefer Firefox, because of more privacy. Again today, I was unable to access aaa.com, I was able to sign on via my iphone 8. Then I tried Google sign on, again it worked. This problem is intermittent. I thought I'd make sure Firefox Browser was updated. I have windows 7 on this computer. The browser update seemed to start then just hang.

I would like to do an update of Firefox Browser. I've been unable to log in to websites, such as my bank, for which I have been able to access. Strange but I could log in, then for about a week I couldn't log in to bank site via my Icon shortcut. Then it began working again under the original icon. I was forced to use google during this time, which has worked. I prefer Firefox, because of more privacy. Again today, I was unable to access aaa.com, I was able to sign on via my iphone 8. Then I tried Google sign on, again it worked. This problem is intermittent. I thought I'd make sure Firefox Browser was updated. I have windows 7 on this computer. The browser update seemed to start then just hang.

Todas as respostas (1)

more options

Your User Agent shows you are using the current Firefox version.

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.