Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I accidentally deleted years(!) of emails. How to restore?

  • 1 resposta
  • 1 tem este problema
  • 430 visualizações
  • Última resposta de laurent11

more options

Hi,

So, I wanted to set up automatically removal of deleted messages that were older than 30 days in my Trash folder. So I went into my settings and set the account to delete messages that were older than 30 days... thinking it only affected the ones in the Trash.

OK, I can see you smiling and shaking your head. In my defense, I didn't sleep enough last night.

Anyway... I'm in the process of restoring my profiles from my backups (at least I didn't get that wrong!)

What is the best way for me to get back all of the deleted data without losing the messages I received since my last backup (about 20 hours ago).

My plan is this:

  • Restore yesterday's profile to a folder
  • Move or rename my current profile
  • Move the restored folder (with the correct name) into the location of the corrupted profile

My concern is that even if I do that, the IMAP data on the server is corrupt and will cause the messages to be deleted again. Is that the case? If so, is there a way for me to take the restored profile data and store the messages as local files? At least I won't have lost the data completely.

Thanks,

L

Hi, So, I wanted to set up automatically removal of deleted messages that were older than 30 days in my Trash folder. So I went into my settings and set the account to delete messages that were older than 30 days... thinking it only affected the ones in the Trash. OK, I can see you smiling and shaking your head. In my defense, I didn't sleep enough last night. Anyway... I'm in the process of restoring my profiles from my backups (at least I didn't get that wrong!) What is the best way for me to get back all of the deleted data without losing the messages I received since my last backup (about 20 hours ago). My plan is this: * Restore yesterday's profile to a folder * Move or rename my current profile * Move the restored folder (with the correct name) into the location of the corrupted profile My concern is that even if I do that, the IMAP data on the server is corrupt and will cause the messages to be deleted again. Is that the case? If so, is there a way for me to take the restored profile data and store the messages as local files? At least I won't have lost the data completely. Thanks, L

Solução escolhida

OK, I was right about the IMAP server. So here is what I did:

  • Restore yesterday's profile to a folder from my daily backups (whew!)
  • Rename my current profile folder
  • Move the restored profile folder into the location of the corrupted profile
  • Go offline
  • Start Thunderbird
  • Copy all IMAP folders to Local Folders in TB
  • Go online
  • Let all folders sync
  • Move messages in Local Folder back to IMAP folders

I think I'm back to where I was before this mistake.

Hopefully it helps someone sometime in the future. Let me know!

L

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

OK, I was right about the IMAP server. So here is what I did:

  • Restore yesterday's profile to a folder from my daily backups (whew!)
  • Rename my current profile folder
  • Move the restored profile folder into the location of the corrupted profile
  • Go offline
  • Start Thunderbird
  • Copy all IMAP folders to Local Folders in TB
  • Go online
  • Let all folders sync
  • Move messages in Local Folder back to IMAP folders

I think I'm back to where I was before this mistake.

Hopefully it helps someone sometime in the future. Let me know!

L