Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird suddenly stopped downloading messages from server, on my busiest email account

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de sfhowes

more options

I have Thunderbird set to download emails from the server to 5 different email addresses. The address I use to send & receive the vast majority of my emails suddenly stopped being able to download new emails today. I did nothing to provoke this; made no changes.

When I click "Get Messages", a quick "banner" runs along the bottom of my Thunderbird screen, stating that the program is downloading 52 new emails (or higher number later in the day). This is normal, but the banner flashes onscreen for an instant, and NONE of those emails come in (which is NOT normal).

All I DO get is a repeat copy, or several repeat copies, of the last unique email I received on this account (which came in at 8:59 am today). The repeat emails have identical content; they all have the same 8:59am time stamp; and this email was from a friend -- not a fraud or spam email. No attachments. PLEASE HELP. Thank you!

I have Thunderbird set to download emails from the server to 5 different email addresses. The address I use to send & receive the vast majority of my emails suddenly stopped being able to download new emails today. I did nothing to provoke this; made no changes. When I click "Get Messages", a quick "banner" runs along the bottom of my Thunderbird screen, stating that the program is downloading 52 new emails (or higher number later in the day). This is normal, but the banner flashes onscreen for an instant, and NONE of those emails come in (which is NOT normal). All I DO get is a repeat copy, or several repeat copies, of the last unique email I received on this account (which came in at 8:59 am today). The repeat emails have identical content; they all have the same 8:59am time stamp; and this email was from a friend -- not a fraud or spam email. No attachments. PLEASE HELP. Thank you!

Todas as respostas (1)

more options

Access the account in webmail and delete the message that is blocking the rest:

https://support.mozilla.org/en-US/questions/1301414